Privacy Policy

How we collect, use, and protect your information

Last updated: 23 May 2025

Introduction

Caspera ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you visit our website or use our services, we may collect personally identifiable information, such as your name, email address, postal address, phone number, and other information which you voluntarily provide to us through contact forms, email, or other communications.

Website Usage Data

We may also collect information about how you use our website, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and related data.

Use of Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and support messages
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience on our website

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Disclosure of Your Information

We may share information we have collected about you in certain situations, including:

  • With service providers who perform services on our behalf
  • To comply with legal obligations
  • To protect and defend our rights and property
  • With your consent or at your direction

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: hello@caspera.co.uk
Phone: +44 (0) 123 456 7890
Address: 123 Web Street, Digital City, WC1 2DE